Hello and welcome to the RetargetLinks helpdesk! We are here to help answer your most commonly asked questions. Don't find an answer here? Submit a Request or Email us directly and we will get back to you within 24 hours!
Let's set up your branded URLs!
This step is optional and hence we have created another detailed Helpdesk article for it here. Even though it is optional, we highly recommend starting off with a branded URL. Not only does it make the process easier, it is familiar for your customers and encourages more engagement.
Step 1: Buy your domain
Pick a domain provider (Godaddy.com for example) and buy a custom shortened URL. Pick a custom URL that is close to your brand and makes sense. Here are a few examples:
Wine Align: luv.vin
This domain will predominantly be used for your shortlinks and nothing else. Once you have bought your custom short link, shoot an email to email@example.com and we will set this up as your permanent custom shortlink.
Step 2: Redirect your servers
In order to activate your shortlink, we need you to point your nameservers (DNS) to Cloudflare. In order to do this, navigate to your domain provider and log into your account. For the instructions below, we would be using the GoDaddy interface:
Click on your name on the top right --> In the dropdown click 'Visit My Account'
Select your branded shortlink and navigate to DNS settings:
Once in DNS settings, scroll down to the 'Nameservers' section and click on 'Change'.
When asked for your nameserver type, pick "Custom" and enter in the follow to the Nameserver fields:
Click on 'Save' and that's it! You are done changing your Nameservers!
That's it! Your branded URL is set up and now all your short links will automatically have your branded URL set up as the primary part of the shortlink!
We hope this guide was helpful in getting you started. If you have any questions, please chat with us or email us at hello@retargetlinks and we will be sure to get back to you!